Shipping and Delivery policy

Shipping and Delivery policy 

Trigonella Labs Private Limited shall not charge any rates on shipping and delivery of products to its customer residing within India through our tie ups with the topmost logistic companies.

Shipment processing time

Estimated delivery time is 3 to 7 business* days post shipping.


We aim to provide a delightful customer experience by delivering your products within the estimated delivery time. However, there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistic challenges beyond our control, for which we are not liable. We would request you to cooperate as we are continuously working towards fulfilling your order on time. Orders placed after 5 p.m. on Fridays will be processed for shipment only on the following Mondays.


*The delivery time estimates may vary slightly from State to State. Days are calculated as working days, excluding Saturdays, Sundays, and Holidays.

Shipment to P.O. boxes or APO/FPO addresses

The Product “SugaHeal” will be shipped all over the country, in case of certain delivery code are “Un-shippable” we will get in touch with the customer asking for an alternative address, If the alternative address is also un-shippable, the customer will receive a full refund from our end. 

Shipment confirmation and order tracking

Once the payment is confirmed and the product is shipped by our delivery partner. the customer will be provided with shipping confirmation and tracking details as soon as the product is shipped by our delivery partner.